Testimonials

Just a few words to say thank you for your services. You were very professional and a comfort during a stressful time.

It was just wonderful the way you came to my home, took me to the library to do photocopying and then did all the paperwork for my mother. I appreciate it very much. Also it was fantastic the way you found a nursing home so quickly and made it less stressful for us.

Thanks and gratitude for getting my mum into the hostel of our choice. You achieved in nine days what I couldn't in two months. A special thank you to Anthony who I'm told went over and above what was expected of him to help me out. Anthony you're a star. Thank you all again for your courtesy and professionalism. It was a pleasure doing business with you.

We would like to thank you for taking the burden and stress away by placing our mum in a lovely home. We are so appreciative of everyone's help at your office.

Your service has been invaluable and words can't thank you enough. It has been a very stressful year for my mother and I, and it is such a relief to see Dad comfortable and being well looked after.

Both Lloyd and I are grateful for your help in placing him in such a nice home. He has a nice room with a good view and his own ensuite. The management is caring and efficient and it's so close for us to visit him. 24 hour service of nurses and good meals. I will tell others of you agency.

Although my darling Dad passed away, I extend my sincere thanks to you for placing dad. I know the task was very difficult given the circumstances, but at least in Dad's last few days he was nursed and cared for with kindness and compassion. My grateful thanks to your staff Terrie and Linda, always polite and considerate. Sincere thanks for all your help and assistance.

Thank you for your help in relocating my mother. Thank you for your understanding and quick actions.

Thank you so much for all your help and support regarding placing my mother. Your assistance at find a nursing home at short notice and help with completing various forms was greatly appreciated.

Thank you for all your support and help during our recent difficult period. We are very happy with your choice of nursing home. We do appreciate all you assistance.

Your support and understanding to me was very much appreciated and together we searched for the 'right place' for Mum.

Thank you so much for helping me in every way... Life has to be good to you, I'll wish you all the happiness you deserve.

I can only praise Rachel Johnson and Joanne Wodson in the professional and caring manner in which they ensured that our first choice in care was secured within 38 days or less than six weeks from our initial meeting.

We feel relieved and pleased that we have Mum's ongoing care now managed in the most appropriate facility available.

How very happy Bevan and I are with your total commitment to the long term placement of his mother. As you are aware she has now been accepted for an unbonded bed, a promise made, a promise kept, so once again Anthony many many thanks for all you have done for us as a family.

Rachel's kindness and understanding at our interview was reassuring.

We are keen to spread the word of your good work, whenever the opportunity arises we do so, and we feel sure all your clients will be as happy as we are.

Thank you both for all your assistance in the placement of Mum. We are extremely relieved.

Yes, we did pay for your service, but you added that extra care which Maxine and I needed. Thank you.

Thank you both for all your help and support these past two weeks. I appreciate your availability at any time and your compassion.

I LOVE YOU! My father is moving into a PERMANENT place this morning. You and you staff are miracle workers.

Thank you for all your endeavours on our behalf. In particular the effort to accommodate Don, initially in respite care and then to have both Dot and Don placed together. We are sure your professionalism, empathy and attention to detail went a long way to achieving this excellent result.

Thank you again for your expert help in finding a good place for my aunt. It saved myself and my father much stress. To find a place so quickly was a real blessing. It's a great service you provide. Best wishes for the future.

A 'huge' thank you for all your hard work and effort that you put in to find Bonnie permanent care. We are absolutely thrilled with the result! We can't believe how it happened - we're really still in shock! The weight that has been taken off our shoulder is enormous. It will be wonderful to live a normal life again. Thanks again and I have already recommended you to several other families.

My sincere thanks to you and all your staff with whom I dealt, for the professional and empathetic way in which you went about organising Maureen's placement in a nursing home. I really was at 'crisis point' when I turned to you for help and I still find it amazing how quickly you were able to act for us.

Her health and happiness has never been better since she moved and it is an excellent nursing home well beyond my initial expectations when I started looking. Thank you once again for the excellent service you provide.

Thank you for your prompt assistance in placing our mother in the best possible and suitable nursing home. We would not hesitate in recommending your company.

Thank you and your team for a fantastic job. We really appreciate your prompt attention and friendly service.

Thanks for finding a wonderful place for my parents, you have stopped a lot of stress in my life!

Thank you to you and your staff for assistance, including countless phone calls, in obtaining a bed for Dad.

We realise we had narrowed our preferences for nursing homes which made the placement process so much more difficult and time consuming.

It's a load off our minds to know that Mum's future needs will be much more easily met now that Dad is placed.

Without the respite you obtained, goodness knows where Dad would have ended up.

Thank you both for being there when I needed help to place George in a nursing home. He is happy with his chair and looks most comfortable in it so that makes me happy.

Our grateful thanks to you for the communication and compassion you all displayed every time we spoke to you regarding our father.

We appreciate your constant support and understanding during this time without which we would have been lost.

We are pleased with the outcome of a placement for our Father. With best wishes to all at Health and Aged Assist.

Thank you all for the great contribution you made to our happiness.

We have dealt extensively with Health and aged Assist and have always found them to be professional, flexible and responsive. In particular, they remain respectful and sensitive to their client's needs which is particularly important in such a stressful and confusing time for families.

Eastern Health's Transitional Care Program has engaged the services of Health and Aged Assist to assist patients and their families/carers to secure appropriate placement for their preferred facility on several occasions.

The personnel at Health and Aged Assist have proven to be professional and well informed in the area of Aged Care.

Excellent feedback has been received from our clients in relation to their service and we would highly recommend their services.

Since Health and Aged Assist have begun working with the Case Managers at Bellbird we have found a service that matches our commitment to ensure 'best practice' in the field of discharge planning and placement where needed.

Their caring service to the families during this difficult time, works side by side with the service we deliver. Their efficiency in the service they provide to these families and to our business has never been duplicated or lived up to by any other service.

Unlike other services in the community, Health and Aged Assist offer a professional, caring and efficient service that is also practical in cost to the families going through the often emotional placement process. Many of the families referred to health and Aged Assist communicate back to us and compliment the friendliness and thoroughness of the service provided by Health and Aged Assist.

We cannot work without them; their service is excellent and ensures our discharge planning processes are supported within the community. I will highly recommend their service to support any family or business to manage placement within their community.

Thank you for the time, effort and patience you showed in dealing with the complex situation we recently shared. The outcome was excellent and a credit to you and Health and Aged Assist.